FAQ

  • Can I get my poster signed?

Absolutely! All posters will be signed on the back. If you'd like the poster to be signed on the front or no signature at all, please indicate on the note at checkout.
    • Where is the store based?

    Toronto, Canada
      • What is this store's return and exchange policy?

      All sales are final, if you have an issue with your product please contact us, we're here to help!                                                                                                
      • What if something is wrong with my order?

      If there is an issue with your order, please contact the store directly, either through the "Contact Page" or by emailing us at shopofmello@gmail.com and we will get back to you promptly. We want our customers to be more than satisfied!
                                                                                                     
      SHIPPING 
      ALL ORDERS OVER $30 ARE ELIGIBLE FOR FREE SHIPPING!
      Poster:  US- $6 Canada- $11  International- $10
      Charms: US- $6 Canada- $3 International- $7
      Stickers:  US- $3 Canada- $3 International- $3 
      Keychains & Pins: US- $6 Canada- $3 International- $7                                                                                                                        
      • How long will it take to receive my order?

        Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 20 weeks
          • Will I get a tracking number?

          Small items within Canada such as Stickers, Postcards, Charms and Pins do not come with tracking.
          Small items outside of Canada such as Charms and Pins will have tracking numbers included. Stickers and Postcards will not com with tracking.
          Larger items will have tracking options or tracking included with shipping costs.
          Items Without Tracking Options
          Allow approximately 2-3 days to ship and about 1-3 weeks for the items to be delivered, depending on delivery location. If items exceed 4-5 weeks to be delivered, email shopofmello@gmail.com for assistance.